Frequently Asked Questions

Why are there no prices posted?

Municipal Supply & Sign Co.'s request for quote system allows us to offer you the best possible prices based on quantity and the ever-changing costs of materials. We buy raw materials in mass quantities and when we find deals, we pass them on to our customers.

How does the request for quote (RFQ) system work?

You shop the Municipal Supply & Sign Co. store like you would any other online e-commerce store, placing items in a shopping cart. When you are ready to check out, you will be asked to either sign in if you are an existing customer, register as a new customer, or, if your prefer, fill out customer information without registering to help Municipal Supply & Sign Co. process your RFQ. You will be taken to a no-obligation request for quote form that lists all the items you want prices on. You can change quantities or delete items at that time. You will not be asked for any payment information at that time. Once you hit the submit button, you should receive an email confirming your request for quote has been received. The Municipal Supply & Sign Co. sales staff will then prepare a quote form and email it to you or contact you by telephone that day or on the next business day after you submit your RFQ.

What type of payments do you accept?

Municipal Supply & Sign Co. accepts both VISA and MasterCard. If you are an established customer, you can choose to be billed and pay by check or money order.

What are your privacy policies?

Any information you submit is for the internal use of Municipal Supply & Sign Co. to help us process your order and serve you as a customer. Your information will not be passed on or sold to any other company.

What if I have a problem with my order?

Email Municipal Supply & Sign Co. or call us toll-free during regular working hours (M-F, 8 a.m. to 5 p.m. EST) at 800-329-5366. If for any reason you are unhappy with our service, please contact President Len Ciarrocchi at len@municipalsigns.com.